Data & Privacy
Your privacy matters to us. This Privacy Policy explains exactly what personal data 97777 collects, why we collect it, how we use it, and what rights you have over your own information. Please read it carefully before using the platform.
Our Commitment
These cards summarise the principles that guide every data decision at 97777. The full policy is below — please read it in full.
Every page, every transaction, and every login at 97777 is protected by SSL encryption. Your personal details and payment information are never transmitted in plain text. The connection between your device and the 97777 platform is secured at all times.
97777 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is shared only with regulated service providers who help us operate the platform — and only to the extent strictly necessary for those services.
All personal data collected by 97777 is stored on secure servers with restricted access. Only authorised personnel with a legitimate operational need can access account data. Storage systems are regularly audited and updated to maintain security standards.
97777 gives you meaningful control over your personal data. You can request access to the data we hold about you, ask us to correct inaccurate information, or request deletion of your data subject to our legal obligations. Contact support to exercise any of these rights.
97777 may send you promotional emails and platform notifications about offers and new games. You can opt out of marketing communications at any time through your account settings or by contacting support. Opting out of marketing does not affect transactional communications about your account.
97777 operates under a gaming licence that requires us to collect and retain certain data for regulatory, anti-money laundering, and responsible gaming purposes. This data is handled strictly in accordance with our licence conditions and is not used for any other purpose.
Important: By registering an account at 97777 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy applies to all users of the 97777 platform, including the website at 97777.io, the 97777 mobile application, and all related services. 97777 is committed to protecting the privacy of every player who uses the platform and to being transparent about how personal data is collected and used.
97777 collects personal data only for legitimate purposes connected to the operation of the platform, compliance with our gaming licence, and the provision of a safe and enjoyable experience for players in Bangladesh. We do not collect data beyond what is necessary for these purposes, and we do not retain data for longer than required.
This Privacy Policy should be read alongside the 97777 Terms and Conditions and Responsible Gaming Policy. Together, these three documents form the complete agreement between you and 97777 regarding your use of the platform.
97777 collects personal data in the following categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration and KYC verification |
| Contact Data | Mobile number, email address | Registration and account updates |
| Financial Data | bKash / Nagad / Rocket wallet number, transaction history | Deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Every platform session |
| Usage Data | Games played, bets placed, session duration, login times | Ongoing platform use |
| Communications Data | Support chat transcripts, email correspondence | When you contact support |
| Verification Documents | National ID scan, selfie for identity verification | KYC and withdrawal verification |
97777 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
Automatic Collection: Some data — such as your IP address, device information, and session data — is collected automatically when you access the 97777 platform. This data is used for security monitoring, fraud prevention, and platform optimisation.
97777 uses the personal data we collect for the following purposes:
97777 does not use your personal data for automated decision-making that produces legal or similarly significant effects, except where this is required for fraud prevention or regulatory compliance. In such cases, you have the right to request human review of any automated decision that affects your account.
97777 processes your personal data on the following legal bases:
97777 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help us recognise you when you return to the platform, remember your preferences, and understand how you use the site.
97777 uses the following types of cookies:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the 97777 platform, but some features may not function as intended.
Note: Essential cookies cannot be disabled as they are required for the platform to operate securely. Disabling these through your browser may prevent you from logging in or completing transactions.
97777 shares personal data with third parties only where necessary for the operation of the platform or where required by law. We do not sell your data. The categories of third parties with whom we may share your data are:
All third-party service providers who process data on behalf of 97777 are required to handle that data securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own purposes beyond the service they provide to 97777.
97777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by our gaming licence and applicable law. The following general retention periods apply:
When data is no longer required, 97777 will securely delete or anonymise it. If you request deletion of your data, we will action this request subject to any legal obligations that require us to retain certain records.
As a 97777 account holder, you have the following rights in relation to your personal data:
Request a copy of the personal data 97777 holds about you.
Ask us to correct any inaccurate or incomplete data we hold about you.
Request deletion of your data, subject to our legal retention obligations.
Ask us to restrict processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
To exercise any of these rights, contact the 97777 support team at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing a request.
97777 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While 97777 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also have a role to play — please keep your account credentials secure, use a strong password, and contact support immediately if you suspect unauthorised access to your account.
Data Breach Response: In the event of a data breach that poses a risk to your rights, 97777 will notify affected players and the relevant regulatory authority as required by applicable law. We maintain an incident response plan to ensure breaches are identified and contained quickly.
The 97777 platform is strictly for adults aged 18 and over. 97777 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, delete the data, and take appropriate steps to prevent further access.
If you believe that a minor has accessed the 97777 platform using your account or has registered their own account, please contact support immediately at [email protected]. We take underage gambling prevention extremely seriously and will act on all reports promptly.
With your consent, 97777 may send you marketing communications about promotions, bonuses, new games, and other offers available on the platform. These communications may be sent via email, SMS, or in-platform notification, depending on the contact preferences you set during registration.
You can opt out of marketing communications at any time by:
Opting out of marketing communications will not affect transactional messages about your account, such as deposit confirmations, withdrawal notifications, or security alerts. These messages are sent as part of the service and cannot be disabled while your account is active.
Self-Exclusion and Marketing: If you activate a self-exclusion through the responsible gaming tools on the 97777 platform, we will also suspend all marketing communications to you for the duration of the exclusion period.
97777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how we use your data, 97777 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the 97777 platform after any changes have been published constitutes your acceptance of the updated Privacy Policy.
We recommend checking this page periodically to stay informed about how 97777 protects your privacy. If you have any questions about a change to this policy, contact support before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 97777 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
Privacy Enquiries: [email protected]
Live Chat: Available 24/7 via the 97777 platform
Response Time: Data rights requests are handled within 30 days. General privacy queries are typically answered within a few hours via live chat.
For questions about responsible gaming tools, self-exclusion, or problem gambling support, please visit our Responsible Gaming page. For the full terms governing your use of the platform, see our Terms and Conditions.